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Hotel services

At Hotel Doria, every service is designed to ensure a comfortable and carefree experience for our guests.

Main services include:

Self check-in and 24/7 assistance
Free Wi-Fi in all hotel areas.
Luggage storage on arrival and departure.
Fridge with water, beer and soft drinks available h24 at reception
Breakfast on the terrace
Assistance with reservations for major tourist attractions and restaurants,
Air conditioning (not preset)
Terrace available before check-in and after check-out

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Our breakfast: freshness and sustainabilit

At Hotel Doria, breakfast is prepared with fresh, quality products that respect the environment.

Guests are invited to choose what they want the day before to avoid waste and ensure a personalised service.

Breakfast is served on the terrace, with a small buffet and drinks freshly prepared by the bartender, offering a relaxing and detail-oriented experience, ideal for a pleasant start to the day.

Hotel Doria Genova

Vico Dei Garibaldi, 3 - 16123 Genova (GE) - Italia

tel : +39 010 247 42 78

info@hoteldoriagenova.com

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Cancellation policy

La cancellazione è gratuita entro 3 giorni dall’arrivo. Dopo tale termine l’intero importo del soggiorno sarà dovuto.

Ragione Sociale: 2BP S.R.L.
Sede Legale: Piazzale Gerbetto, 6 – 22100 Como (CO)
N. Iscr. Reg. Imprese: 09011780963 di Como
P.IVA e CF: 09011780963
REA: CO 330623
Capitale Sociale: 50.000,00 i.v.
PEC: 2bp@legalmail.it
CITR 010025-ALB-0046
CIN: IT010025A1D5J9RKAA

Expenditure co-financed with PR ERDF LIGURIA 2021-2027
CUP GE34E24009550005

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The intervention led to the purchase of desktop computers with the appropriate technical specifications to use the hotel management cloud server, ensuring an efficient and seamless experience. In addition, the purchased laptops also allow remote access to the management system, improving operational flexibility.

Another important step was the introduction of innovative communication systems between rooms, reception and bar, made possible by the purchase of 17 Alexa Smart Properties devices. These devices are revolutionising the way guests interact with reception and hotel services. Once in the room, guests can use Alexa with voice commands to turn on the lights, adjust the air conditioning, send messages to reception, ask about the city, check the weather and get other useful information.

To protect guests’ privacy, which is particularly important in the hotel industry, the necessary licences for the management systems were purchased. In addition, the website was completely revamped with a migration to the WordPress platform. In this new version, all information request forms have been eliminated to encourage customers to use the online booking engine for reservations. Photo content has also been developed and specific forms for ordering breakfast directly online have been implemented.

Finally, the corporate presentation was taken care of, with a focus on technological innovation, as well as cookie management and privacy protection, to ensure a complete and secure digital experience.